Molly Marshall
Jay,FL
Summary
Strategic nursing professional specializing in quality assurance and patient education. Proven ability to enhance referral networks through community partnerships and streamline care plans with healthcare teams. Strong advocate for patient needs, ensuring compliance with regulatory standards and improving overall care quality.
Overview
17
17
years of professional experience
Work History
Clinical Liaison
CenterWell Home Health
Pensacola, Florida
12.2025 - Current
- Facilitated communication between healthcare providers and patients for home health services.
- Educated patients and families on home health options and resources available.
- Developed relationships with community organizations to enhance referral sources.
- Coordinated patient care plans with multidisciplinary teams to ensure effective service delivery.
Case manager
CenterWell Home Health Care
03.2022 - Current
- Assessed client needs through home visits and comprehensive evaluations.
- Coordinated patient care plans with interdisciplinary teams for optimal health outcomes.
- Developed and maintained strong relationships with patients and their families.
- Documented case notes accurately in electronic health record systems for compliance purposes.
Quality Assurance Manager
Baptist Health Care/Jay Hospital
02.2019 - 02.2022
- Developed quality assurance protocols for patient care processes at local hospital.
- Conducted regular audits to ensure adherence to regulatory requirements.
- Collaborated with healthcare teams to identify areas for quality improvement.
- Implemented corrective actions to address identified quality issues promptly.
- Monitored performance metrics to evaluate effectiveness of quality initiatives.
- Developed and implemented quality assurance policies and procedures.
- Performed root cause analysis on non-conforming materials or products in order to determine appropriate corrective actions.
- Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement.
Emergency Room Registered Nurse
Baptist Health Care/Jay Hospital
09.2014 - 01.2019
- Administered medications and treatments as prescribed by physicians.
- Monitored patient vital signs and reported changes to the medical team.
- Assisted in emergency procedures and provided life-saving interventions.
- Educated patients and families on health conditions and post-discharge care.
- Collaborated with multidisciplinary teams to develop patient care plans.
- Responded to emergency codes swiftly, ensuring proper protocols were followed.
Medical Surgical Registered Nurse
Baptist Health Care/Jay Hospital
12.2009 - 09.2014
- Monitored vital signs, administered intravenous fluids, medications, blood transfusions and other treatments according to physician orders.
- Administered treatments, therapies, and medications according to prescribed methods and protocols.
- Administered medications and treatments according to established protocols.
- Educated patients and families on post-operative care and recovery procedures.
- Trained new staff on hospital policies and effective nursing practices.
Education
Bachelor of Science - Nursing
The University of West Florida
Pensacola, FL05-2021
Associate of Science - Nursing
Jefferson Davis Community College
Brewton, AL12-2009
Skills
- Care coordination
- Patient education
- Electronic health records
- Quality assurance
- Regulatory compliance
- Interdisciplinary collaboration
- Effective communication
- Time management
- Patient and family advocacy
Additional Information
Florida Registered Nursing License (RN), Basic Life Support (BLS), Wound Treatment Associate (WTA-C)
Timeline
Clinical Liaison
CenterWell Home Health
12.2025 - Current
Case manager
CenterWell Home Health Care
03.2022 - Current
Quality Assurance Manager
Baptist Health Care/Jay Hospital
02.2019 - 02.2022
Emergency Room Registered Nurse
Baptist Health Care/Jay Hospital
09.2014 - 01.2019
Medical Surgical Registered Nurse
Baptist Health Care/Jay Hospital
12.2009 - 09.2014
Bachelor of Science - Nursing
The University of West Florida
Associate of Science - Nursing
Jefferson Davis Community College