Molly McCormick
Waukegan,IL
Summary
Dynamic Digital Coach at Walmart with a strong track record in technical proficiency and team leadership, driving enhancements in operational efficiency and customer satisfaction. Demonstrated success in implementing strategic performance analysis while mentoring teams, resulting in significant KPI improvements. Committed to fostering a culture of excellence and compliance that supports robust business development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Digital Coach
Walmart
Round Lake Beach, IL
06.2019 - Current
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Delegated work to staff, setting priorities and goals.
- Implemented loss prevention strategies to minimize shrinkage and theft.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Created monthly reports for senior management summarizing operational performance metrics.
- Oversaw inventory management, including ordering, receiving, and stock optimization.
Education
Some College (No Degree) - Environmental Science
College of Lake County
Grayslake, ILSkills
- Performance analysis
- Team management
- Training and mentoring
- Scheduling coordination
- Technical proficiency
- Business development
- Procedure enhancement
- Operations management
- Compliance monitoring
- Customer engagement
- Policy enforcement
- Performance tracking
- Budget administration
- Budget tracking
- Operational efficiency
Certification
- Bassett Certification
- State of Illinois Food Safety Certification (Serv Safe)
- FOID Card
- Red Cross Adult CPR/AED Certified
Timeline
Digital Coach
Walmart
06.2019 - Current
Some College (No Degree) - Environmental Science
College of Lake County
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