Molly Mott
Denton
Summary
Dynamic and licensed cosmetologist with a proven track record at Great Clips, adept in hair styling techniques and client consultations. Excelled in fostering repeat business through exceptional service and relationship-building. Skilled in sanitation practices and appointment coordination, ensuring a safe and efficient salon environment. Achieved notable client satisfaction rates by leveraging quick learning abilities and natural hair care expertise.
Overview
4
4
years of professional experience
Work History
Hairstylist
Sharkeys Cuts for Kids
11.2024 - 01.2025
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Stylist
Great Clips
07.2023 - 08.2024
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
Front End Associate
Walmart
10.2020 - 06.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Answered questions about store policies and addressed customer concerns.
- Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
- Fostered positive shopping experience, greeting customers with smile and offering help in locating products.
- Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
Education
Cosmetology Certificate And Liscense - Cosmetology
NCTC
Gainesville, TX12-2023
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- [State] licensed cosmetologist
- Men and women haircuts
- Natural hair care
- Hair analysis
- Appointment coordination
- Sanitation practices
- Chemical safety
- Safety compliance
Timeline
Hairstylist
Sharkeys Cuts for Kids
11.2024 - 01.2025
Stylist
Great Clips
07.2023 - 08.2024
Front End Associate
Walmart
10.2020 - 06.2023
Cosmetology Certificate And Liscense - Cosmetology
NCTC
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