Summary
Overview
Work History
Education
Skills
Timeline
Generic

Molly Nunnery

Broomfield,CO

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

35
35
years of professional experience

Work History

Front Desk Receptionist

Cornerstone Pediatric Associates
08.2021 - Current
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Teacher

Boulder Valley School District
08.1989 - 05.2021
  • Planned and implemented integrated lessons to meet national standards.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Supported student physical, mental, and social development using classroom games and activities.

Education

Master of Arts - Curriculum And Instruction

Lesley University
Boston, MA

Bachelor of Arts - Elementary Education

University of Northern Colorado
Greeley, CO
06.1987

Skills

  • Scheduling
  • Complaint Resolution
  • Call Management
  • Building Rapport
  • Problem-Solving Abilities
  • Critical Thinking

Timeline

Front Desk Receptionist

Cornerstone Pediatric Associates
08.2021 - Current

Teacher

Boulder Valley School District
08.1989 - 05.2021

Master of Arts - Curriculum And Instruction

Lesley University

Bachelor of Arts - Elementary Education

University of Northern Colorado
Molly Nunnery