Molly Raymond
La Grange Park
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Max Aquatics. Proven ability to engage clients and foster positive relationships, while effectively managing time and problem-solving. Skilled in lesson planning and execution, with a focus on water safety and individualized instruction. Committed to creating welcoming environments and enhancing client experiences.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Max Aquatics
05.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Signed members up for lessons, and open swim times.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Swim Lesson Instructor
Max Aquatics
10.2020 - Current
- Developed engaging lesson plans focusing on fundamental swimming techniques, water safety, and stroke improvement.
- Conducted private one-on-one swim lessons for students requiring specialized attention or advanced skill development.
- Taught daily swim instruction to students varying in ages and skill levels.
Family Nanny
Beth Mchugh
06.2020 - Current
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Played games, worked on puzzles, and read books to young children.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
Education
No Degree - Social Work
Western Kentucky University
Bowling Green, KY05-2026
High School Diploma -
Riverside Brookfield Highschol
Riverside05-2022
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
Timeline
Front Desk Receptionist
Max Aquatics
05.2023 - Current
Swim Lesson Instructor
Max Aquatics
10.2020 - Current
Family Nanny
Beth Mchugh
06.2020 - Current
No Degree - Social Work
Western Kentucky University
High School Diploma -
Riverside Brookfield Highschol
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