Molly Rude
Minneapolis,MN
Summary
Adept at multitasking and conflict resolution, I enhanced customer satisfaction at Boathouse Bar and Grill by efficiently managing high-pressure situations and ensuring prompt guest seating. As a key holder at Geneva Gifts, I demonstrated exceptional customer service and accuracy in customer relations, fostering repeat business. My skills in social perceptiveness and detail orientation have consistently contributed to my professional achievements.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Boathouse Bar and Grill
2023.06 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Cashier
Geneva Gifts
2020.07 - 2023.01
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Became a key holder to the store, becoming in charge of opening and closing responsibilities.
Education
High School Diploma -
Badger High School
Lake Geneva, WI06.2024
Skills
- Customer Service
- Strong multitasking
- Active Learning
- Conflict Resolution
- Guest Relations
- Judgment and Decision Making
- Social Perceptiveness
- Memory retention
- Interactive communication skills
- Detail Oriented
- Team Player
Timeline
Restaurant Hostess
Boathouse Bar and Grill
2023.06 - Current
Cashier
Geneva Gifts
2020.07 - 2023.01
High School Diploma -
Badger High School
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