Momin Basith

Provided exceptional customer service by understanding individual shopping needs, and delivering in-depth information on products, promotions, return policies, and security measures to facilitate informed purchasing decisions. Led product demonstrations to effectively showcase features and benefits, fostering customer engagement. Managed point-of-sale systems with precision, ensuring accurate pricing, and inventory control. Actively participated in team meetings and training sessions to continually enhance product knowledge and sales techniques.

Managed shipping records meticulously with automated software like warehouse management systems (WMS) and enterprise resource planning (ERP). Utilized WMS software to process orders and analyzed data from generated reports. Introduced and optimized warehouse management systems to enhance inventory storage and retrieval efficiency.

Educated patients on medications as needed, resolving customer complaints promptly with professionalism. Managed detailed records of patient profiles, billing, and prescriptions in pharmacy software. Ensured adherence to pharmacy regulations and company policies, collaborating with healthcare teams to clarify orders for optimal patient care.

Contributed to event coordination both virtually and in person. Managed challenging calls with professionalism. Collaborated with HR to enhance employee management and organizational planning. Produced industry trend reports informing strategic business planning. Analyzed customer preferences to develop market-targeted products and services.