Mona Mohamud
Minneapolis,MN
Summary
Motivated, Adaptable & Quick-Learning Professional Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Well-rounded Personal Care Aide with 7+ years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and transportation. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors. Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Direct Support Professional
Horizonal Home Health
04.2024 - Current
- Developed strong rapport with patients, fostering trust that contributed to successful treatment outcomes.
- Conducted thorough assessments of 14+ patient needs to inform customized care plan development.
- Improved patient satisfaction by providing attentive, compassionate support during in-home visits.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Direct Support Professional
Optimal Home Health
04.2024 - Current
- Assisted clients with daily living need to maintain self-esteem and general wellness.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Facilitated two social outings and community integration activities, promoting inclusion and positive experiences for clients.
Direct Support Professional
Hammer Residences, Inc.
01.2019 - Current
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
Behavioral Therapist
Partners in Excellence
03.2023 - 03.2024
- Focuses on using external environments to drive positive behavioral changes, cognitive therapy focuses on addressing the internal self (thoughts and emotions) to create positive changes in thought patterns.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Helped teach important social, play and basic life skills such as personal hygiene management.
- Collected and analyzed data on client performance, adjusting treatment plans accordingly to maximize progress towards goals.
Sales Associate
Jostens
01.2018 - 01.2019
- Maximized bottom-line performance within this high-volume call center by accurately assessing customers' needs and negotiating sales per a commission-based structure
- Assisted consumers in making payments.
Direct Support Professional
Our Homes South, Inc.
01.2017 - 01.2018
- Played a vital role in continually supporting individuals with developmental disorders to live fulfilling lives; additionally, exhibited skill in assisting with the comprehensive rehabilitation of individuals with long-term injuries.
Teacher's Assistant
Cedar Kids, Inc.
01.2014 - 01.2017
- Delivered stellar instructional support for students in Kindergarten through 3rd Grade by proactively reinforcing lessons presented by classroom teachers
- Reviewed materials with students during both 1:1 or group sessions.
Shift Supervisor
Target
01.2013 - 01.2014
- Applied strong leadership talents toward directing fast-paced shift operations, including training, mentoring, and managing top-performing teams; overseeing high-value inventory; and promoting superior customer service.
Education
Minnesota Transfer Pathways - AA Degree
NORTH HENNEPIN COLLEGE
Brooklyn ParkAssociate of Arts - AA Degree
RIVERLAND COMMUNITY COLLEGE
Owatonna, MNAssociate of Arts - Phlebotomy Certificate
SOUTH CENTRAL COLLEGE
Austin, MN05.2018
Bachelor of Arts in Professional Communications (Public Relations) - Professional Communications
METROPOLITAN STATE UNIVERSITY
St. Paul, MN12.2021
Skills
- ADMINISTRATIVE OPERATIONS
- TEAM BUILDING
- TRAINING & LEADERSHIP
- MULTI-PROJECT MANAGEMENT
- PROCESS OPTIMIZATION
- Microsoft Word
- Microsoft Excel
- CPR Certification
- Licensed Phlebotomist (Former) 100 hours completed
- Behavioral Management
- Direct Patient Care
- Patient Care
- Client Transportation
Professional Highlights
- Exhibiting recognition as a “quick study” who rapidly picks up new concepts.
- Concurrently handling multiple tasks within fast-paced, high-pressure scenarios.
- Offering solid skills in critical thinking, time management, and attention to detail.
- Maximizing the use of resources to attain objectives by expertly prioritizing workflow.
Languages
Somali
Native or Bilingual
Timeline
Direct Support Professional
Horizonal Home Health
04.2024 - Current
Direct Support Professional
Optimal Home Health
04.2024 - Current
Behavioral Therapist
Partners in Excellence
03.2023 - 03.2024
Direct Support Professional
Hammer Residences, Inc.
01.2019 - Current
Sales Associate
Jostens
01.2018 - 01.2019
Direct Support Professional
Our Homes South, Inc.
01.2017 - 01.2018
Teacher's Assistant
Cedar Kids, Inc.
01.2014 - 01.2017
Shift Supervisor
Target
01.2013 - 01.2014
Minnesota Transfer Pathways - AA Degree
NORTH HENNEPIN COLLEGE
Associate of Arts - AA Degree
RIVERLAND COMMUNITY COLLEGE
Associate of Arts - Phlebotomy Certificate
SOUTH CENTRAL COLLEGE
Bachelor of Arts in Professional Communications (Public Relations) - Professional Communications
METROPOLITAN STATE UNIVERSITY
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