Monae Gay
New York,NY
Summary
Energetic and personable, well-suited for roles requiring strong interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive goal oriented experiences and achieving necessary goals in a collaborative setting.
Overview
5
5
years of professional experience
Work History
Sales Associate
Empire State Building Company
02.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
This Way Ahead/ Gap Intern
The Door
04.2020 - 08.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Intern
Futures And Options
11.2019 - 03.2020
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Prepared project presentations and reports to assist senior staff.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Education
Bachelor of Arts - Finance
Berkeley College
New York, NY12-2025
High School Diploma -
The High School of Fashion Industries
New York, NY06-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Empire State Building Company
02.2023 - Current
This Way Ahead/ Gap Intern
The Door
04.2020 - 08.2020
Intern
Futures And Options
11.2019 - 03.2020
Bachelor of Arts - Finance
Berkeley College
High School Diploma -
The High School of Fashion Industries
Similar Profiles
Brianna JacksonBrianna Jackson
Security Officer at The Empire State BuildingSecurity Officer at The Empire State Building
Fernando AriasFernando Arias
Quality Control Inspector at Empire Building CompanyQuality Control Inspector at Empire Building Company
Vanessa CardozaVanessa Cardoza
Office Administrator at Empire Building CompanyOffice Administrator at Empire Building Company