Mondrecia Wilson
Monroe,LA
Summary
Hi! my name is Mondrecia wilson I attend Louisiana tech, I major in kinesiology and my classification if currently a sophomore! I would characterize myself as a dynamic Sales Associate with a strong focus on exceptional customer service and relationship building. I have Proven my ability to enhance customer experiences and achieve sales goals through effective teamwork and problem-solving countlessly throughout my past job history! I feel this job would be a best for me as well as me being a best fit for this job! I look forward to our future working together!
Overview
1
1
year of professional experience
Work History
Sales Associate
TJ Maxx, TJX Companies
Ruston, LA
12.2025 - Current
- Assisted customers in locating merchandise and provided product information
- Maintained organized sales floor, ensuring merchandise was well-stocked and presented
- Processed transactions accurately and efficiently at point-of-sale system
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction
- Handled customer inquiries and resolved issues promptly to maintain positive shopping experience
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Financial Aid Receptionist
Lousiana Tech
Ruston, LA
09.2025 - Current
- Greeted and assisted visitors, providing information about university services and programs.
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Scheduled appointments for faculty members, coordinating with various departments and stakeholders.
- Maintained accurate records of visitor logs and appointment schedules for office efficiency.
- Supported administrative staff with data entry tasks, improving overall workflow accuracy.
- Provided excellent customer service, fostering positive relationships with students and staff members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Chiropractor Receptionist
Renew Chiropractic and Wellness
210 S Second St, Monroe
06.2025 - 08.2025
- Conducted patient assessments to determine chiropractic care needs.
- Developed personalized treatment plans based on patient evaluations.
- Administered spinal adjustments and manual therapies to alleviate discomfort.
- Educated patients on wellness practices and preventive care strategies.
- Maintained accurate patient records and documentation of treatments provided.
- Assisted in clinic operations, ensuring a welcoming environment for patients.
- Maintained detailed records of patient treatments, progress, and outcomes to facilitate effective care coordination and continuity.
- Provided exceptional customer service to all patients, ensuring that they felt heard, understood, and valued throughout their treatment journey.
Education
Kinesiology
Louisiana Tech University
Ruston, LA05.2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Money handling
Timeline
Sales Associate
TJ Maxx, TJX Companies
12.2025 - Current
Financial Aid Receptionist
Lousiana Tech
09.2025 - Current
Chiropractor Receptionist
Renew Chiropractic and Wellness
06.2025 - 08.2025
Kinesiology
Louisiana Tech University