Mone Sheehan
Denham Springs,LA
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
The Waters at Millerville
04.2024 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Cashier
Extreme Nutrition
02.2023 - Current
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Helped customers find specific products, answered questions and offered product advice.
- Counted and balanced cashier drawers.
Manager
Mary-Lees
02.2023 - 10.2023
- Handled all responsibilities when my boss wasn’t around.
- Made sure the shop was opened properly and when closing everything is finished and cleaned properly.
- Had to make sure all employees were doing their job on shift.
- Handled any questions, complaints, and concerns any customers had.
- Made sure deliveries were scheduled on time and that we received everything we ordered
Barista
CC's Coffee House
05.2021 - 08.2021
- Greeted guests at registers and drive thru.
- Prepared a variety of espressos, brewed coffee and beverages as well as baking pastries.
- Utilized touch-screen registers to assists the guests.
- Followed cash handling procedures.
- Responsible for keeping my station clean and stocked at all times.
Waitress
Casa Maria
11.2020 - 07.2021
- Answered questions about menu items, ingredients, and pricing.
- Served alcoholic beverages responsibly in accordance with state laws.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Education
Live Oak High School
Watson, LA05.2021
Skills
❖ Excellent Verbal Communication
❖ Customer Service
❖ Cash register operations
❖ Receipt and Refund issuance
❖ Outgoing and Enthusiastic
❖ Staff training
❖ Good telephone etiquette
❖ Customer assistance
❖ Multi-tasking ability
❖ Quick learner
❖ Very observant
❖ Ability to adjust to change
❖ Exceeds expectations
❖ Problem solving
❖ Team player
❖ Active listening
Education and Training
other
Timeline
Leasing Consultant
The Waters at Millerville
04.2024 - Current
Cashier
Extreme Nutrition
02.2023 - Current
Manager
Mary-Lees
02.2023 - 10.2023
Barista
CC's Coffee House
05.2021 - 08.2021
Waitress
Casa Maria
11.2020 - 07.2021
Live Oak High School
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