Summary
Overview
Work History
Education
Skills
Timeline
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Monet Gugino

Cheektowaga,NY

Summary

Experienced in guest services coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain a positive atmosphere. Focused on providing professional service and support to every office visitor.

Overview

5
5
years of professional experience

Work History

Receptionist

Value Vision Optical
Cheektowaga, NY
08.2022 - Current
  • Performed data entry tasks into various computer systems accurately.
  • Provided excellent customer service at all times while interacting with customers.
  • Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
  • Answered and directed incoming calls

Medical Assistant

Council Opticians
Niagara Falls, NY
08.2019 - 08.2022
  • Maintained accurate medical records through filing, charting, transcription, and data entry.
  • Registered new patients into software program accurately.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Responded to patient callbacks and phone-in prescription refill requests.

Education

Some College (No Degree) - Respiratory Therapy

Erie Community College
Buffalo, NY

Skills

  • Certified Microsoft Office Specialist
  • Multitasking and prioritization
  • Problem-solving abilities
  • Medical terminology knowledge
  • Punctual
  • Interpersonal skills

Timeline

Receptionist

Value Vision Optical
08.2022 - Current

Medical Assistant

Council Opticians
08.2019 - 08.2022

Some College (No Degree) - Respiratory Therapy

Erie Community College

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Monet Gugino