Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mone't Hill

Waldorf,MD

Overview

10
10
years of professional experience
1
1
Certification

Work History

Patient Care Technician

DaVita
White Plains, MD
10.2023 - Current
  • Ensured that all medical equipment was properly maintained and sterilized.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Explained treatment procedures to patients and their families.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Reported any observed changes in behavior or physical condition to the nursing staff immediately.
  • Organized supplies in order to maintain adequate stock levels throughout shift.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Administered prescribed medications under the supervision of a Registered Nurse.

Front Desk Receptionist

Alliance Behavorial Health
Waldorf, MD
01.2023 - 10.2023
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Greeted customers warmly and made them feel welcome.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Explained policies and procedures to visitors.
  • Completed basic bookkeeping and document filing.

Pharmacy Technician

CVS Pharmacy
Oxon Hill, MD
08.2021 - 09.2023
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Managed filing of prescriptions, both electronically and manually.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Restocked shelves with new supplies of medications as needed.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Assisted in training new employees on pharmacy procedures.
  • Organized work areas so that everything was easily accessible when needed.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Verified prescriptions and drug labels, documents and packages.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.

Warehouse Worker

AirBoss Defense
Landover, MD
06.2020 - 07.2021
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Performed cycle counts to maintain accurate inventory records.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Processed returns of defective merchandise as required.
  • Followed established guidelines for picking orders accurately.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Assisted in packaging and labeling of products for shipment.

Security Officer

Blueline Security
Landover, MD
07.2018 - 03.2020
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Checked for safety hazards and took corrective action when necessary.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Enforced access control measures in accordance with established procedures.
  • Responded to alarms and conducted investigations as required.
  • Confirmed visitor identification prior to granting entry into the building.
  • Assisted in the development and implementation of security policies and procedures.
  • Maintained accurate logs of all security related activities.
  • Provided escorts for visitors as needed throughout the facility.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Assisted with crowd control during large events held at the facility.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Operated communication systems between officers stationed throughout the facility.
  • Guarded restricted areas to prevent unauthorized entry.
  • Verified photo IDs and tickets to allow guests passage.
  • Completed incident reports to record security or loss prevention incidents.

Sales Associate

Rainbow Shops
Oxon Hill, MD
01.2016 - 01.2018
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Attended weekly team meetings to review performance goals and objectives.
  • Suggested ideas for improving store operations and increasing profits.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Worked with fellow sales team members to achieve group targets.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Cashier

CVS Pharmacy
Washington, DC
12.2014 - 01.2016
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Education

High School Diploma -

Croom High School
Cheltenham, MD
06-2013

Skills

  • Restocking supplies
  • Sterilization techniques
  • Patient hygiene management
  • Vital signs monitoring
  • Infection control standards
  • Monitoring patient conditions
  • Vitals documentation
  • Adaptable

Certification

  • CNA
  • CPR

Timeline

Patient Care Technician

DaVita
10.2023 - Current

Front Desk Receptionist

Alliance Behavorial Health
01.2023 - 10.2023

Pharmacy Technician

CVS Pharmacy
08.2021 - 09.2023

Warehouse Worker

AirBoss Defense
06.2020 - 07.2021

Security Officer

Blueline Security
07.2018 - 03.2020

Sales Associate

Rainbow Shops
01.2016 - 01.2018

Cashier

CVS Pharmacy
12.2014 - 01.2016
  • CNA
  • CPR

High School Diploma -

Croom High School

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