Summary
Overview
Work History
Education
Skills
Timeline
Generic

MoNey Berkley

Killeen,TX

Summary

Hardworking Substitute Teacher skilled in managing diverse classroom environments and addressing student needs through effective discussion management and mentoring. Delivered individualized support and behavior modification strategies, fostering a love of learning among students of varying skill levels. Committed to organizational excellence and adaptability, contributing positively to educational success while embracing new challenges.

Overview

10
10
years of professional experience

Work History

Substitute Teacher

Killeen ISD
Killeen, TX
11.2024 - Current
  • Developed lesson plans and instructional materials tailored to student needs.
  • Instructed diverse groups of students in various subjects and grade levels.
  • Managed classroom behavior to maintain a positive learning environment.
  • Supervised student activities during breaks and transitions between classes.
  • Provided feedback on assignments or projects given by the regular teacher.

Retail Sales Associate

Khols
Killeen, TX
05.2024 - 07.2024
  • Assisted customers with product selection and inquiries.
  • Maintained store organization and cleanliness throughout shifts.
  • Operated point-of-sale systems for transactions and returns.
  • Learned and followed all store polices and procedures , resulting in fewer mistakes and improved customer service
  • Exceeded customer service expectations by providing friendly and courteous service to all guests

Team Member

Mr.gattis Resturant
Killeen
01.2024 - 04.2024
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Improved team morale and motivation through positive reinforcement and team building activities, resulting in improved team performance
  • Assisted in food preparation and ensured kitchen cleanliness standards were met.
  • Operated kitchen equipment and followed safety protocols diligently.

Customer Service

Garage sale service
Killeen, Texas
02.2018 - 11.2022
  • Addressed customer service issues in a timely manner while demonstrating excellent customer service
  • Developed customer service scripts to ensure consistent service across all channels
  • Resolved concerns with consumer's attention in the things on display- and it

was noted that the customer wasn't happy. 10% cost reductions encouraged

customers to buy more for less money than rather than walking away empty

handed.

Dog Sitter

Dog sitting
Killeen, Tx
08.2016 - 10.2020
  • I always made sure the animals that I was responsible for were fed , bathed and kept in a safe place while in my care and even taken for walks
  • Ensured proper feeding and hydration routines for each dog in my care.
  • Communicated effectively with pet owners regarding their concerns or questions about the care of their animal companions.

Customer Service

E.B Beard & Hair Oil.Co
Killeen, TX
02.2020 - 06.2020
  • Provided excellent customer service through active listening skills.
  • Provided customer service to ensure customer satisfaction.
  • Showed our product at the farmers markets on multiple occations persuadingdozens to purchase our beard oils.

Education

Robert M Shoemaker High School
Killeen, TX

Skills

  • Classroom management
  • Lesson planning
  • Student assessment
  • Differentiated instruction
  • Time management
  • Safety awareness
  • Effective communication
  • Active listening
  • Problem solving
  • Customer service
  • Team collaboration
  • Critical thinking

Timeline

Substitute Teacher

Killeen ISD
11.2024 - Current

Retail Sales Associate

Khols
05.2024 - 07.2024

Team Member

Mr.gattis Resturant
01.2024 - 04.2024

Customer Service

E.B Beard & Hair Oil.Co
02.2020 - 06.2020

Customer Service

Garage sale service
02.2018 - 11.2022

Dog Sitter

Dog sitting
08.2016 - 10.2020

Robert M Shoemaker High School
MoNey Berkley