Monica Baker
Michigan City,IN
Summary
At Copycat Copying Center, excelled as a Front Desk Receptionist, enhancing customer satisfaction through exceptional customer service and efficient appointment scheduling. Demonstrated strong time management and listening skills, contributing to a professional and welcoming environment. Proven ability in team collaboration and cash handling, consistently delivering first-rate front desk services.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Copycat Copying Center
03.2014 - 04.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
High School Diploma -
Thornton Township
Harvey, Illinois05.2003
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Team Collaboration
- Appointment Scheduling
- Telephone Etiquette
Certification
- CNA, South Suburban College -2004-2005
- Medical Assistant Diploma, Westwood College - 2008-2009
Timeline
Front Desk Receptionist
Copycat Copying Center
03.2014 - 04.2024
High School Diploma -
Thornton Township
Similar Profiles
Sebastian DizaisSebastian Dizais
Venue Supervisor at Copycat Bar and RestaurantVenue Supervisor at Copycat Bar and Restaurant
Katherine IrvingKatherine Irving
Graphic Designer /Digital Printer Operator at CopycatGraphic Designer /Digital Printer Operator at Copycat
Paulrishia BrownPaulrishia Brown
Assistant Manager at CopyCat HairAssistant Manager at CopyCat Hair
Nia DukesNia Dukes
Package Handler at FedExPackage Handler at FedEx
Brandon AmyotBrandon Amyot
Vice President of Operations at Glass Mountain CapitalVice President of Operations at Glass Mountain Capital