MONICA CALLES
Escondido,CA
Summary
As a former business owner, I recognize the importance of the customer experience and the significant role that we play with every interaction we have with them. As a representative of Rivian, I would strive to reflect the products, values, and mission of this innovative brand. I am a natural leader, problem-solver, and quick learner, able to adapt to a variety of situations. I am able to use independent decision-making skills and sound judgment to positively impact company success. I love interacting with people and seeing them catch the vision for what we are passionate about. As someone who has a customer focused mindset and a desire to improve my surroundings, I believe I would be an asset to any company I work for.
Overview
16
16
years of professional experience
Work History
Notary Public
Commissioned In The State Of California
03.2022 - Current
- 2 years of Notary Experience
- Attentive to detail. Careful to follow proper protocol when notarizing documents, verifying signatures and dates for compliance, and examining documents for accuracy.
- Able to administer oath to document signers to obtain affirmation of truth.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Certified Loan Signing Agent specializing in loan documents
Office Manager
Prepress Type And Graphics
01.2022 - Current
- Established systems and implemented workflow improvements to improve overall efficiency.
- Assisted in organizing the workspace and storage areas.
- Developed inventory reports to provide data on inventory levels.
- Verified accuracy of orders before they were labeled and shipped out.
- Entrusted to handle confidential information.
Restaurant and Brewery Owner/Manager
Plan 9 Alehouse
02.2013 - 06.2023
- Contributed to the creative process and logistics of starting a new business through original ideas, inspiration, construction of our location, and determination. aka: blood, sweat, and tears ;)
- Developed and implemented marketing strategies to generate new customers and increase sales.
- Organized events and special promotions to give customers a unique experience.
- Emphasized building relationships with customers to create a community atmosphere and gain repeat business and referrals.
- Managed day-to-day business operations / Trained new employees on proper protocols and customer service standards.
- Self-motivated, with a strong sense of personal responsibility.
Fitness Instructor
24 Hour Fitness
03.2008 - 06.2018
- Developed and led various high-energy fitness classes with up to 35 participants, meeting diverse needs with a focus on strength and core training exercises.
- Stayed current with CPR and first aid certification to provide emergency response in case of injury.
- Motivated participants through one-on-one instruction and positive feedback.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
Music Department Booster President
Calvin Christian School
08.2023 - Current
- Successfully implemented new strategies and aesthetics to increase our sales.
- Volunteer numerous hours to coordinate and organize annual fundraising events to raise money for the school's music department.
- Design flyers and create other forms of school communication to bring awareness to our many fundraising opportunities.
Education
High School Diploma -
Murrieta Valley High School
Murrieta, CA06.1998
Skills
- Customer Service
- Notarial Acts / Loan Signing
- 10 years Sales Experience
- Event Planning
- Critical Thinking
- Reliability
- Ethical Conduct
- Type 65 wpm
References
- Julia Bohnet : Owner- Prepress Type & Graphics
1626 Glasgow Ln. Escondido, CA 92027
(619) 807-8634
juliamckenney@gmail.com
Julia is the owner of Prepress Type & Graphics. I work directly for her, providing both oversight of her day to day business operations as well as helping to create organizational systems for her office and work spaces. Please feel free to reach out to her regarding my work performance.
- Jeff Pratt : Head of School- Calvin Christian School
2000 N Broadway, Escondido, CA 92026
(760) 498-6345
jeffpratt@calvinchristian.school
Dr. Pratt is the Head of School at Calvin Christian School. My work there is purely volunteer. As the President of the Music Boosters, I meet with him regularly to discuss potential fundraising campaigns, offer ideas, and contribute to the decision making process. He would be happy to share how I have significantly improved this area of the school in the short time I have served in this role.
- Nathan Knecht : Owner- UPS Store Oceanside, CA
4556 Oceanside Blvd. H, Oceanside, CA 92056
(619) 647-9717
natelovesidaho@gmail.com
Nate is the owner of the UPS Store in Oceanside. I worked for him as a Notary Public completing notaries in his store 1-2 days per week. While there, I helped with customer service related issues as well as general duties within the store. Please feel free to reach out to him regarding my work performance and ability to interact with customers in a professional and friendly manner.
Timeline
Music Department Booster President
Calvin Christian School
08.2023 - Current
Notary Public
Commissioned In The State Of California
03.2022 - Current
Office Manager
Prepress Type And Graphics
01.2022 - Current
Restaurant and Brewery Owner/Manager
Plan 9 Alehouse
02.2013 - 06.2023
Fitness Instructor
24 Hour Fitness
03.2008 - 06.2018
High School Diploma -
Murrieta Valley High School
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