Monica Carusi
Tampa
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Sales Associate
JC Penney Stores
Tampa, FL
04.2025 - 07.2025
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Vitamin Department Associate (part time)
Sprouts
Brandon, FL
12.2022 - 05.2023
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
Wax Specialist (32-40 hours/week)
European Wax Center
Carrollwood, FL
01.2022 - 08.2022
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Esthetician/Keyholder (32-40 hours/week)
Benefit Cosmetics
Boston, MA
11.2020 - 05.2021
- Retailed and up-sold services and beauty/skincare products daily: successfully reached and exceeded management's 25% sales goal
- Worked in a fast-paced environment; met time deadlines for services in allotted time
- Resolved customer complaints and facilitated conflict resolutions.
Assistant Manager (40+hours/week)
Boston Graphics
Boston, MA
06.2014 - 10.2018
- Performed a variety of management tasks including: opening and closing, counting money, employee training, deposits, sales, returns and customer service.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Residential Counselor (32 hours/week)
Franciscan Children's Hospital
Brighton, MA
04.2018 - 09.2018
- Collaborated with the clinical team to provide therapeutic care and created an environment of hope with children, teens, and families
- Interacted with residents in a therapeutic manner that facilitates adaptive coping and life skills through implementation of treatment plan goals and objectives
Certified Nurse's Assistant (40 hours/week)
Spaulding Rehabilitation Center
Cambridge, MA
11.2016 - 11.2017
- Performed routine tests including: electrocardiograms, vision/hearing screening, and collection of specimens for laboratory testing
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
Bachelor's of Science - Public Health and Psychology
University of Massachusetts-Amherst
12.2015
Skills
- Customer service
- Problem-solving
- Adaptability and flexibility
- Critical thinking
- Documentation
- Courteous demeanor
Timeline
Sales Associate
JC Penney Stores
04.2025 - 07.2025
Vitamin Department Associate (part time)
Sprouts
12.2022 - 05.2023
Wax Specialist (32-40 hours/week)
European Wax Center
01.2022 - 08.2022
Esthetician/Keyholder (32-40 hours/week)
Benefit Cosmetics
11.2020 - 05.2021
Residential Counselor (32 hours/week)
Franciscan Children's Hospital
04.2018 - 09.2018
Certified Nurse's Assistant (40 hours/week)
Spaulding Rehabilitation Center
11.2016 - 11.2017
Assistant Manager (40+hours/week)
Boston Graphics
06.2014 - 10.2018
Bachelor's of Science - Public Health and Psychology
University of Massachusetts-Amherst