MONICA CORDOVA
West Jordan,UT
Summary
Dear Hiring Executive, As you will notice, I have years of experience in the areas of sales, customer service and business operations. I have the ability to work well under high-pressure situations and who can adapt at remaining calm in stressful situations. My strengths include; sales skill, product knowledge, time management, and multitasking. If you have any openings now or in the near future, I would appreciate the opportunity to interview with you at your earliest convenience. Thank you for your time and consideration.
Overview
10
10
years of professional experience
Work History
Inside Sales Representative
Worthy Online Diamond Marketplace
New York , NY
03.2021 - 07.2023
- Scheduled and confirmed appointments.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained updated knowledge of changing industry, standards and trends related to accounts.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
- Called lead lists resulting from various marketing campaigns to achieve sales.
Receptionist
Trusted Trims Landscape Maintenance Professionals
Cottonwood Heights, UT
06.2020 - 11.2020
- Inbound/outbound calls to handle inquiries
- Providing information, taking messages, or scheduling appointments
- Maintain scheduling and event calendars for crews
- Receive payment and record receipts for services
- Notifying other workers of visitor arrival.
Inside Sales Representative
Worthy Online Diamond Marketplace
Murray, UT
05.2019 - 04.2020
- Explain services and prices, and answer questions from customers
- Outbound calls
- (100 calls daily)
- Answer inbound telephone calls from potential customers who have been solicited through advertisements
- Adjust sales scripts to better target the needs and interests of specific individuals.
Recruiter
Taskeasy Lawncare Service Company
Salt Lake City, UT
05.2016 - 08.2018
- Build/Managed relationships with contractors
- Overcome any rejection for a job
- Assigned lawn maintenance jobs in rural areas to potential contractors/companies
- Outbound/ Cold calling (100 calls daily)
- Deliver sales talks, reading on and off script that described services in order to persuade potential contractors.
Baker Associate / Cake Decorator
Safeway Supermarket Company
Queen Creek, AZ
03.2014 - 05.2016
- Decorate on baked goods, such as cakes or pastries for the bakery department
- Cashier - Collecting payments
- Count quantity for baking goods into different types of packages
- Measure or weigh flour or other ingredients to prepare pastries.
Distribution Coordinator
TaskeasyRastar Print Communication
Salt Lake City, UT
10.2013 - 01.2014
- Examine job orders to determine quantities to be printed, stock specifications, colors, or special printing instructions
- Secure printing plates to printing units and adjust tolerances
- Verify that paper and ink meet the specifications for a given job
- Load presses with paper and make necessary adjustments.
Cashier
Home Depot Home improvement company
Queen Creek, AZ
02.2013 - 10.2013
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Greet customers entering establishments.
Education
High School Diploma -
Perry High School
05.2012
Skills
- Sales Expertise
- Product Knowledge
- Customer Relationship Management
- Salesforce
- Relationship Building
- Business Development
- Sales Proficiency
- Professional Demeanor
- Strategic Planning
Timeline
Inside Sales Representative
Worthy Online Diamond Marketplace
03.2021 - 07.2023
Receptionist
Trusted Trims Landscape Maintenance Professionals
06.2020 - 11.2020
Inside Sales Representative
Worthy Online Diamond Marketplace
05.2019 - 04.2020
Recruiter
Taskeasy Lawncare Service Company
05.2016 - 08.2018
Baker Associate / Cake Decorator
Safeway Supermarket Company
03.2014 - 05.2016
Distribution Coordinator
TaskeasyRastar Print Communication
10.2013 - 01.2014
Cashier
Home Depot Home improvement company
02.2013 - 10.2013
High School Diploma -
Perry High School
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