Monica Enright
Danville,PA
Summary
A seasoned Operating Partner from Dunkin, I've led teams to outperform expectations through innovative strategies and a focus on continuous improvement. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
33
33
years of professional experience
Work History
Operating Partner
Dunkin
01.1992 - 11.2024
- Developed financial objectives and managed budgets to regulate costs.
- Oversaw budgets and financial outcomes, ensuring cost-efficient resource distribution.
- Established and executed marketing plans to enhance revenue.
- Optimized inventory workflows to reduce waste and ensure efficient stock control.
- Recruited and hired qualified candidates to fill vacancies.
- Increased operational efficiency by streamlining processes and implementing innovative strategies.
- Developed and implemented comprehensive training programs for staff, resulting in improved productivity levels.
- Led a high-performing team of 252 people, fostering an environment of collaboration and continuous improvement.
- Managed effective customer service and quality assurance programs to protect business reputation.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Networked with other professionals and organizations to expand contacts and opportunities.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Certification - Phlebotomy
Phlebotomy Institute of Central PA
State College, PA06.2025
High School Graduation Diploma - General Studies
Shamokin Area School District
Shamokin, PA06.1991
Skills
- Operational excellence and facilities management
- Team development and bonding
- Customer relationship building
- Marketing knowledge
- Industry expertise
- Problem-solving and multitasking abilities
- Reliability
- Excellent communication and organizational skills
Timeline
Operating Partner
Dunkin
01.1992 - 11.2024
Certification - Phlebotomy
Phlebotomy Institute of Central PA
High School Graduation Diploma - General Studies
Shamokin Area School District
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