Monica Garcia
Edinburg,Texas
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, payroll, accounts receivable, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
Edinburg Consolidated Independent School District
Edinburg, Texas
11.1996 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Facilitated communication between different departments within the organization.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Processed invoices for payment using accounting software applications.
- Processed payroll and overtime for all department staff, review and maintain leaves and absences for all staff.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Developed and maintained filing systems for confidential documents and records.
- Managed database systems containing customer contact information.
- Managed office supplies inventory and placed orders when necessary.
- Directed customer inquiries to appropriate department personnel.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Proofread content for typo-free emails and documentation.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Composed, edited and typed complex memos and reports with job-related software.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Responded to customer issues to provide immediate resolution and improve retention.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Education
High School Diploma -
Edcouch-Elsa High School
Edcouch, TX05-1992
Some College (No Degree) -
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- Calendar Management
- Filing
- Bookkeeping
- Invoice Processing
- Appointment Scheduling
- Document Control
- Travel Coordination
- Clerical Support
- Database Management
- Minute Taking
- Memo preparation
- Scheduling
- Check processing
- Workflow Optimization
- Reception oversight
- Mail handling
- Data Entry
- Spreadsheet Management
- Office Administration
- Meeting planning
- Expense Reporting
- Budget Tracking
- Travel Arrangements
- Multi-Task Management
- Coordination
- Records Management
- Back office operations
- Customer Service
- Insurance processing
- Recordkeeping and bookkeeping
- Scheduling and calendar management
- Executive management support
- Records administration
- Event Coordination
- Confidential Document Control
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Administrative Assistant
Edinburg Consolidated Independent School District
11.1996 - Current
High School Diploma -
Edcouch-Elsa High School
Some College (No Degree) -
The University of Texas Rio Grande Valley