Monica Gerads
16600 92nd Ave Apt 241,MN
Summary
Proven track record in enhancing operational efficiency and brand image through meticulous event coordination and office management at both DRC and General Mills. Excelled in customer service by fostering strong relationships, demonstrated by efficiently resolving issues and prioritizing information confidentiality. Skilled in expense reporting and adept at leveraging interpersonal skills to boost team productivity and client satisfaction. Have 3+ years experience within Jira, Tempo, Dayforce, and Concur. Professional with proven experience supporting high-level executives. Skilled in managing schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable and adaptable, with expertise in communication, organization, and multitasking.
Overview
15
15
years of professional experience
Work History
Executive Administrative Assistant
Data Recognition Corporation
08.2021 - 10.2024
- Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently within Concur; allowing executives to focus on high-priority responsibilities without distraction.
- Reviewed 10+ incoming communications for urgency or importance prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Process background check and monitor year training modules on employees that would be working with our Government clients.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Utilize Dayforce, Jira, and Tempo to approve and monitor the completion of weekly timesheets.
Field Selling Assistant
General Mills
09.2016 - 08.2021
- Assisted managers in decision-making processes based on thorough research and analysis of available data within Excel. Producing reports the managers can utilize while deciding customer needs.
- Worked closely with management to provide effective assistance for specific aspects of business operations. Correctly targeting plans and completing 25-50 vendor contracts.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Administrative Assistant
General Mills
03.2010 - 08.2016
- Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
- Handled administrative tasks such as flight and hotel accommodations, expense report processing or invoice reconciliation efficiently in Concur; allowing executives to focus on high-priority responsibilities without distraction.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Provided clerical support to company employees by copying, faxing, and filing 10+ documents per day.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
Education
High School Diploma -
Coon Rapids Senior High
Coon Rapids, MN05-1990
Skills
- Expense Reporting
- Customer Service
- Office Management
- Information confidentiality
- Event Coordination
- Documentation And Reporting
Timeline
Executive Administrative Assistant
Data Recognition Corporation
08.2021 - 10.2024
Field Selling Assistant
General Mills
09.2016 - 08.2021
Administrative Assistant
General Mills
03.2010 - 08.2016
High School Diploma -
Coon Rapids Senior High
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