Monica Gutierrez

• Provided exceptional grooming services, including bathing, brushing, nail clipping, ear cleaning, and hair trimming for dogs of all breeds and sizes.
• Ensured the health and safety of animals in the kennel by maintaining clean, sanitized cages, grooming areas, and play spaces.
• Monitored pets for signs of illness, stress, or discomfort, promptly addressing issues with pet owners.
• Handled anxious and special-needs pets with care, using gentle techniques to minimize stress.
• Managed feeding schedules, exercised dogs, and provided enrichment activities to promote well-being.
• Built strong relationships with pet owners through clear communication and exceptional customer service.

• Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
• Supervised and supported youth in a safe, structured environment, ensuring their emotional and physical well-being.
• Assisted with daily routines and provided compassionate care and mentorship to residents.
• Documented activities and maintained detailed records for case management purposes.
• Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.

• Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
• Supported case managers by maintaining accurate records and assisting with youth care coordination.
• Maintained strict confidentiality regarding sensitive client information in accordance with agency policies and legal requirements.
• Streamlined documentation processes for improved efficiency and accuracy in case recording.

• Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
• Supervised and supported youth in a safe, structured environment, ensuring their emotional and physical well-being.
• Assisted with daily routines and provided compassionate care and mentorship to residents.
• Documented activities and maintained detailed records for case management purposes.
• Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.

• Handled confidential and sensitive information with discretion and tact.
• Managed administrative operations, including customer service, vendor relations, inventory management, and financial record-keeping.
• Handled inquiries and communications, demonstrating professionalism and organizational skills.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.