Monica Huskins
Overview
15
15
years of professional experience
1
1
Certification
Work History
Franchisee Assistant
Bento Sushi
10.2023 - Current
- Increased overall customer satisfaction with timely resolution of issues and proactive problem-solving techniques.
- Reduced operational costs for franchisees by implementing more efficient inventory management strategies.
- Implemented innovative solutions to address unique challenges faced by individual franchises, resulting in improved operations across the board.
- Generated increased revenue by identifying opportunities for upselling and cross-selling products/services within franchises.
Assistant Manager
AFC Sushi
11.2021 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cashier
Yong Asian House
06.2009 - 11.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Language Arts Education
Sheng Te Christian College
Zhongli Taoyuan, Taiwan06.1995
High School Diploma -
Zhongli Commercial Senior High School
Zhongli Taoyuan, Taiwan06.1988
Skills
- Store operations
- Task Delegation
- Employee Scheduling
- Budget Planning
Certification
Servsafe
Languages
Chinese (Mandarin)
Full Professional
Timeline
Franchisee Assistant
Bento Sushi
10.2023 - Current
Assistant Manager
AFC Sushi
11.2021 - 08.2023
Cashier
Yong Asian House
06.2009 - 11.2021
Associate of Arts - Language Arts Education
Sheng Te Christian College
High School Diploma -
Zhongli Commercial Senior High School