Jones Monica
717 Grace Avenue Hattiesburg
Summary
Dynamic banking professional with extensive experience at Citizens National Bank of Meridian, excelling in branch operations and staff training. Proven expertise in cash handling and audit preparation, fostering strong customer relationships. Successfully enhanced operational efficiency through effective communication and training, ensuring compliance and optimal cash availability during economic fluctuations.
Overview
29
29
years of professional experience
Work History
Bank Teller Supervisor
Citizens National Bank of Meridian
04.2011 - Current
- Assisted in daily operations, ensuring smooth transaction processing and customer service.
- Supported training of new tellers on cash handling procedures and bank policies.
- Monitored teller performance to maintain compliance with banking regulations and standards.
- Facilitated communication between management and staff to improve operational efficiency.
- Sustained optimal levels of cash availability within the branch throughout various economic fluctuations using accurate forecasting methods informed by data analysis techniques.
- Facilitated smooth transitions during periods of staffing changes by overseeing thorough training for new hires and temporary staff members.
Administrative Assistant
O'Charley's Restaurant & Bar
03.1997 - 03.2011
- Coordinated office operations to enhance workflow and efficiency.
- Managed scheduling, ensuring timeliness of appointments and meetings.
- Developed and maintained filing systems for efficient document retrieval.
Education
Associate of Science - Medical Billing And Coding
Pearl River Community College
Hattiesburg, MS12-2025
Skills
- Customer relationship building
- Branch operations
- Staff training and development
- Cash handling expertise
- Audit preparation
Timeline
Bank Teller Supervisor
Citizens National Bank of Meridian
04.2011 - Current
Administrative Assistant
O'Charley's Restaurant & Bar
03.1997 - 03.2011
Associate of Science - Medical Billing And Coding
Pearl River Community College
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