Monica Jones
Bucees
5
years of professional experience
Offering excellent communication skills and knack for problem-solving in fast-paced environments. Brings adaptable mindset and strong organizational skills to quickly learn industry-specific procedures and best practices.
Work History
Food Service Supervisor
3 Years- Supervised food preparation and service operations to ensure adherence to health and safety standards.
- Trained staff on food handling procedures, enhancing team efficiency and compliance with regulations.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability and reduce waste.
- Conducted regular quality checks on food products to maintain high standards of freshness and presentation.
- Developed schedules for team members, optimizing labor resources to meet peak demand periods effectively.
Assistant Manager
2 Years 6 Months- Trained and mentored new team members on effective sales techniques and customer service practices.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and enhancing customer loyalty.
- Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
- Empowered team members by delegating tasks effectively while also offering guidance when needed.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
Skills
Staff supervision
Kitchen staff coordination
Staff leadership
Food preparation
Food safety compliance
Team development
Facility maintenance
Team collaboration
Safety training
Point of sale POS software
Equipment inspection
Timeline
Food Service Supervisor
Bucees
07.2023 - 07.2026Read More
Assistant Manager
Ollies Bargain Outlet
01.2021 - 07.2023Read More
Northview High School
Read More