Monica Layman
Whitewright,TX
Summary
Dynamic Medical Receptionist with proven expertise at Pulmonary Diagnostics and Therapeutics, excelling in front desk operations and appointment scheduling. Adept at maintaining patient confidentiality and utilizing medical terminology to enhance patient interactions. Recognized for streamlining check-in processes, ensuring a seamless experience for patients while upholding HIPAA compliance.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Pulmonary Diagnostics and Therapeutics
04.2017 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
Elementary Education
Southeastern Oklahoma State
Durant, OK05-2009
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
Timeline
Medical Receptionist
Pulmonary Diagnostics and Therapeutics
04.2017 - Current
Elementary Education
Southeastern Oklahoma State