Ghada Sayed
Jackson,TN
Summary
Experienced retail leader with thirteen years at Walmart and four years of Store manager experience. Proven success in managing store financials, improving product availability, increasing profitability, and reducing employee turnover. Strong, adaptable leadership skills with a passion for training and developing associates to help advance their careers. Fluent in Arabic and English with excellent communication and customer service abilities.
Overview
5
5
years of professional experience
Work History
Store Manager
Walmart
Covington, TN
02.2024 - Current
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service best practices and operational efficiency.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
Store Manager
Walmart
Ripley, TN
08.2022 - 02.2024
Store Lead
Walmart
Jackson, TN
09.2021 - 08.2022
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new team members on best practices and operational standards.
- Coordinated scheduling to maximize staff efficiency during peak hours.
Education
Associate of General Studies -
Jackson State Community College
Jackson, TN05-2013
EMT -
Jackson State Community College
Jackson, TN05-2013
Skills
- Problem-solving
- Store operation
- Store merchandising
- Employee training and development
- Team Leadership
- Multitasking and organization
- Competitor monitoring
Languages
Arabic
Native or Bilingual
Timeline
Store Manager
Walmart
02.2024 - Current
Store Manager
Walmart
08.2022 - 02.2024
Store Lead
Walmart
09.2021 - 08.2022
Associate of General Studies -
Jackson State Community College
EMT -
Jackson State Community College