Pharmacy Care Representative
H-E-B
- Maintained the highest level of patient confidentiality by diligently adhering to HIPAA regulations and company privacy policies.
- Played an essential role in emergency situations by quickly identifying life-saving medications needed for urgent patient care.
- Fostered customer loyalty by consistently delivering excellent service with compassion, empathy, and professionalism.
- Contributed to increasing pharmacy revenue by efficiently processing insurance claims and resolving billing issues.
- Supported a positive pharmacy environment by maintaining clean, organized workspaces and adhering to strict safety protocols.
- Educated patients on proper medication usage, potential side effects, and drug interactions to promote safe and effective treatment.
- Enhanced patient satisfaction by providing personalized pharmacy care and addressing individual needs.
