Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesAssociate

Monica Muggiati

Tallahassee,Florida

Summary

Dynamic and results-driven professional with exceptional customer service skills honed at Aerie By American Eagle. Proven ability to enhance customer experiences and achieve sales targets through effective teamwork and problem-solving. Proficient in cash handling and POS operations, consistently ensuring accuracy and satisfaction in all transactions. Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Aerie By American Eagle
06.2024 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained knowledge of current promotions, policies, and procedures to provide accurate information.
  • Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Restaurant Hostess

Armandos
02.2023 - 12.2023
  • Greeted and seated guests, ensuring a welcoming atmosphere for all patrons.
  • Managed reservation system, optimizing table assignments for efficiency and guest flow.
  • Assisted in maintaining cleanliness and organization of front-of-house areas.
  • Collaborated with servers to ensure timely communication of guest needs and preferences.
  • Handled guest inquiries, providing accurate information about menu offerings and specials.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.

Babysitter

Kate Hwang
08.2022 - 02.2023
  • Supervised children's activities, ensuring safety and engagement during playtime.
  • Prepared nutritious snacks and meals while accommodating dietary restrictions.
  • Assisted with homework and educational activities to foster learning and development.
  • Maintained a clean and organized environment for children's safety and comfort.
  • Provided a reliable source of transportation to assist with pick up for school.
  • Developed trusting relationships with children, enhancing their emotional well-being and confidence.

Education

Bachelor of Science - Psychology

Florida State University
Tallahassee, FL
05-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Exceptional customer service
  • Cash handling
  • POS system operation

Certification

  • Certified Adobe Photoshop

Languages

Spanish
Professional Working
Portuguese
Limited Working

Timeline

Sales Associate

Aerie By American Eagle
06.2024 - Current

Restaurant Hostess

Armandos
02.2023 - 12.2023

Babysitter

Kate Hwang
08.2022 - 02.2023

Bachelor of Science - Psychology

Florida State University

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