Monica Poaquiza
Brooklyn,NY
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
13
13
years of professional experience
Work History
Care Team Associate
Advantage Care Physicians
06.2019 - Current
- Maintained clean and safe environment to promote patient safety and comfort.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
Research Coordinator
Bushwick TMO
11.2012 - 04.2016
- Prepared documents, reports and presentations detailing results and conclusions.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Receptionist
Total Care Medical Research
12.2011 - 11.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Associate of Applied Science - Medical Assisting
Mandl School
New York, NY07.2016
Skills
- Front office management
- Prior authorization
- Insurance verification
- Bilingual in Spanish and English
- Patient Registration
- Coordinate Referrals
- Patient outreach
- Scheduling
- Phlebotomy
- OB/GYN Procedures
- Organizational Skills
Timeline
Care Team Associate
Advantage Care Physicians
06.2019 - Current
Research Coordinator
Bushwick TMO
11.2012 - 04.2016
Receptionist
Total Care Medical Research
12.2011 - 11.2012
Associate of Applied Science - Medical Assisting
Mandl School
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