Monica Rivas
San Antonio,TX
Summary
I am dedicated to fostering meaningful connections, my career path centers around communication and interpersonal skills, aligning perfectly with my professional aspirations.
I am an organized and dependable candidate, successful at managing multiple tasks with a positive attitude.
Overview
10
10
years of professional experience
Work History
Case Manager
Catholic Charities- Guadalupe Home
05.2024 - Current
- Host classes and provide guidance to mothers to pay debt and save for a secure future.
- Teach the importance of developmental milestones, parenting tips and techniques, structured routine, positive discipline, and setting limits.
- Provide housing resources to clients and their children.
- Case management services and providing financial literacy classes.
- Case files for each client in the home and referrals for counseling and parenting courses.
- Provide food pantry assistance and promote self-sufficiency.
- Track service goals for clients.
Caseworker
Department of Family and Protective Services
06.2023 - 05.2024
- Complete home assessments for children under the age of 5.
- Safety and risk assessments for children.
- Document child and family interactions.
- Interview children, parents, and collaterals.
- Administer drug tests.
- Write legal affidavits and attend court hearings
Leasing Coordinator
Prado Student Living
05.2020 - 05.2023
- Conduct resident events and promote via social media and in-person.
- Edit and guide residents to sign renewals and new leases.
- Provide apartment complex tours for prospective clients
Resident Director
Tobin Lofts
12.2019 - 05.2020
- Guided residents with concerns and issues.
- Determined fines for violations of contract.
- Complete lease agreements with prospects.
Community Assistant
Tobin Lofts
04.2018 - 12.2019
- Marketed and promoted property to other organizations.
- Completed leases for potential residents to sign.
- Organized the monthly calendars for 'resident life'.
Jewelry Consultant
Sears
04.2016 - 01.2017
- Described use and operation of merchandise to clients.
- Received and processed cash and credit payments for in-store purchases.
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Education
Masters of Science - Sociology
University of Texas At San Antonio
San Antonio, TX, United States05-2026
Bachelor's of Arts - Sociology
University of Texas At San Antonio
San Antonio, TX, United States05-2023
Highschool Diploma -
Liberty Hill High School
Liberty Hill, TX, United States05-2017
Skills
- Time management
- Case management tracking
- Patient support
- Client assessment
- Documentation proficiency
- Documentation and reporting
- Resource management
Languages
Spanish
English
Timeline
Case Manager
Catholic Charities- Guadalupe Home
05.2024 - Current
Caseworker
Department of Family and Protective Services
06.2023 - 05.2024
Leasing Coordinator
Prado Student Living
05.2020 - 05.2023
Resident Director
Tobin Lofts
12.2019 - 05.2020
Community Assistant
Tobin Lofts
04.2018 - 12.2019
Jewelry Consultant
Sears
04.2016 - 01.2017
Masters of Science - Sociology
University of Texas At San Antonio
Bachelor's of Arts - Sociology
University of Texas At San Antonio
Highschool Diploma -
Liberty Hill High School