MONICA WALDO
Charlotte,NC
Summary
Customer-focused professional skilled in cash handling and issue resolution. Strong team collaborator, maintaining high standards of service and organization. Proven ability to enhance the customer experience through effective communication and problem-solving.
Overview
1
1
year of professional experience
Work History
Cashier
Zaxbys
Charlotte, NC
01.2026 - 09.2026
- Processed customer transactions accurately and efficiently using a point-of-sale system.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Maintained cleanliness and organization of the service area to enhance customer experience.
- Assisted in inventory management by restocking supplies and monitoring stock levels.
Concessions Worker and Crew Member
Big Air Trampoline Park
Charlotte, NC
06.2025 - 01.2026
- Collaborated with team members to provide support and guidance during projects.
- Displayed respect and friendliness while assisting customers and colleagues.
- Utilized critical thinking to assess issues and determine the best course of action.
- Assisted customers by offering support and resolving their concerns promptly.
Education
No Degree -
North Meeklenburg High School
Huntersville, NC06-2027
Some College (No Degree) - Nursing
Central Carolina Community College
Huntersville09-2026
Skills
- Customer service
- Work ethic and integrity
- Cash handling
- Reliability and punctuality
- Customer assistance
- Patience and empathy
- Team collaboration
Timeline
Cashier
Zaxbys
01.2026 - 09.2026
Concessions Worker and Crew Member
Big Air Trampoline Park
06.2025 - 01.2026
No Degree -
North Meeklenburg High School
Some College (No Degree) - Nursing
Central Carolina Community College