Hostess
Brunch & Sip
Phoenix
01.2025 - Current
- Assisted staff by serving food and beverages or bussing tables.
- Utilized various software and tools to streamline processes and optimize performance.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Assigned patrons to suitable tables according to server rotation.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Built positive relationships with other front-of-house and kitchen staff.