JAQUIESE FRANKLIN
Paterson,NJ
Summary
Customer-focused Sales Associate with extensive experience in retail environments including fashion, activewear, luxury brands, and high-volume stores. Skilled in building client relationships, delivering exceptional service, processing transactions, and maintaining organized, visually appealing sales floors. Known for strong communication, multitasking, and a positive, team-oriented approach.
Overview
19
19
years of professional experience
Work History
Sales Associate
Fabletics, TechStyle Fashion Group
10.2019 - Current
- Support customers with product knowledge, sizing assistance, and promotions.
- Manage loyalty memberships and educate customers on VIP benefits.
- Maintain visual standards and replenishment.
Sales Associate
Tory Burch
06.2021 - 09.2022
- Provide luxury-level customer service with personalized styling support.
- Assist clients on the sales floor and cultivate clienteling relationships.
- Manage transactions, returns, exchanges, and client loyalty updates.
Desk Associate / Sales Associate
Guess
10.2013 - 07.2020
- Operated cash register and handled Charge Send & E-commerce orders.
- Called and updated clients regarding loyalty rewards and store events.
- Assisted customers on the sales floor and provided styling support.
Sales Associate
The Gap
06.2010 - 10.2013
- Greeted customers and operated the cash register.
- Assisted in fitting rooms and supported stock room operations.
- Provided customer service and maintained store appearance.
Cashier (Concessions)
MetLife Stadium
09.2011 - 01.2012
- Managed high-volume concession sales during events.
- Delivered quick and accurate customer service and cash handling.
Sales Associate
The Children’s Place
01.2009 - 11.2009
- Greeted customers and assisted families on the sales floor.
- Supported merchandising and store upkeep.
Sales Associate
Macy’s
11.2008 - 01.2009
- Assisted customers and performed cashier responsibilities.
- Provided seasonal support during high-traffic periods.
Sales Associate
Marshalls
09.2006 - 10.2007
- Assisted customers on the sales floor and provided product support.
- Helped managers with stock room shipments and merchandise processing.
Education
High School Diploma -
Manchester Regional High School
Haledon, NJSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Personal Information
- Authorized To Work: U.S.
- Visa Status: Authorized to work in the U.S. for any employer
- Work Permit: Authorized to work in the U.S. for any employer
Languages
English
Full Professional
Timeline
Sales Associate
Tory Burch
06.2021 - 09.2022
Sales Associate
Fabletics, TechStyle Fashion Group
10.2019 - Current
Desk Associate / Sales Associate
Guess
10.2013 - 07.2020
Cashier (Concessions)
MetLife Stadium
09.2011 - 01.2012
Sales Associate
The Gap
06.2010 - 10.2013
Sales Associate
The Children’s Place
01.2009 - 11.2009
Sales Associate
Macy’s
11.2008 - 01.2009
Sales Associate
Marshalls
09.2006 - 10.2007
High School Diploma -
Manchester Regional High School