Summary
Overview
Work History
Education
Skills
Timeline
Generic

Moniqua Tremonte

Charlotte,NC

Summary

Results-driven professional with extensive experience in customer service and collections management. Recognized for resolving discrepancies and recovering outstanding funds, consistently enhancing client satisfaction and operational efficiency.

Overview

33
33
years of professional experience

Work History

Receptionist

Medical Eye Specialist
Bozeman, MT
09.2025 - 03.2026
  • Facilitated client check-ins and verified insurance coverage to streamline appointment process.
  • Processed payments and scheduled appointments, collaborating with technicians, billing, optical, and medical departments to enhance service delivery.

Collections Analyst

Transportation Accounting Network
06.2015 - 07.2023
  • Engaged with clients' carrier accounting departments via phone and email to resolve discrepancies and recover outstanding funds.
  • Maintained detailed documentation of all communications in the company app, working closely with office auditors to ensure accuracy and compliance.

Receptionist

Dinse, Knapp & McAndrew Attorneys at Law
Burlington, VT
06.1996 - 02.1999
  • Managed incoming calls and provided in-person assistance to clients, efficiently scheduling conference rooms for attorneys.
  • Supported the administrative team by ordering supplies, assisting secretaries, and maintaining organized filing systems.

Receptionist/Loan Opener

Unicorn Funding
Mission Viejo, CA
04.1993 - 05.1996
  • Operated a high-volume switchboard, transferring calls and welcoming customers.
  • Advanced to Loan Opener, where responsibilities included initiating loan applications and verifying borrower documentation, while assisting loan processors and officers.

Education

General Education -

Saddleback College
Mission Viejo, CA

Skills

  • Appointment Scheduling
  • Insurance Verification
  • Patient Management
  • Collections & Account Management
  • Exceptional Customer Service
  • Strong Communication Skills
  • Team Collaboration

Timeline

Receptionist

Medical Eye Specialist
09.2025 - 03.2026

Collections Analyst

Transportation Accounting Network
06.2015 - 07.2023

Receptionist

Dinse, Knapp & McAndrew Attorneys at Law
06.1996 - 02.1999

Receptionist/Loan Opener

Unicorn Funding
04.1993 - 05.1996

General Education -

Saddleback College
Moniqua Tremonte