Monique BEATON-HINDS
BROOKLYN,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
COVID-19 Contact Tracer
United Health Group, Optum
BROOKLYN, NY
12.2021 - Current
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Performed record keeping by logging client information within secure contact-tracing software.
- Notified and interviewed individuals to ascertain novel coronavirus exposure level.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Real Estate Salesperson
CSG Realty Corp.
Queens, NY
04.2014 - Current
- Communicated with clients to understand property needs and preferences.
- Generated leads for sales and rental properties through cold calls and referrals.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
- Increased home sales through persuasion, negotiation and closing prowess.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Coordinated appointments to show marketed properties.
- Wrote contracts to outline sales and purchases of properties.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
Education
BBA - Business Management
University of Guyana
Guyana, SAMBA - Business Administration -Finance
Nyack College
Nyack, NY05.2022
Skills
- Salesforce CRM
- Capitalization Consulting
- Client Advisory
- Analytical Thinking
- Investment Consulting and Planning
- New Client Acquisition
- Chart and Graph Preparation
- Report Preparation and Presentation
- Problem Solving
- Intuit QuickBooks
- Financial Planning
- Data Interpretation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 25 staff members.
Affiliations
- New York Cares
- Christian Culture Center
Certification
- Licensed NY Real Estate Salesperson- 4 Years.
- Certified Paralegal Studies, Long Island University
Timeline
COVID-19 Contact Tracer
United Health Group, Optum
12.2021 - Current
Real Estate Salesperson
CSG Realty Corp.
04.2014 - Current
BBA - Business Management
University of Guyana
MBA - Business Administration -Finance
Nyack College