Monique Flores
San Antonio,TX
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
QTC Management Inc. - A Leidos Co.
12.2020 - 12.2023
- Manage staff appointments.
- Approve travel for business partner provider
- Prepares meeting agendas and takes meeting minutes
- Coordinates logistics for meetings.
- Provides administrative support to ensure efficient office operations
- Ensures that deadlines are met and adapts to changing priorities
Front Desk Receptionist/Insurance Coordinator
SOUTH TEXAS ORTHODONTICS
04.2017 - 01.2020
- Posting payments from insurance
- Greeting patients
- Checking in patients/Scheduling
- Verifying Insurance
- Collecting past due payments
- Filing Claims
- Setting payments at the end of the day.
Supervisor
MCNA Dental
11.2015 - 04.2017
- Answer general question regarding member's benefits
- Respond to any request and complaints
- Provide any information on the organization and its services
- Assist members in provider changes
- Entered customer service notes into customer files after any contact for future reference
Education
High School Diploma -
Innovations Approaches of Education
San Antonio, TX01.2010
Skills
- Management skills
- Lead Management
- Travel policy creation
- Employee Training
- Critical Thinking
- Relationship Building
- Microsoft Office Suite
- Scheduling
- Quality Standards
- Project Management
- Event Planning
- Administrative Management
Timeline
Administrative Assistant
QTC Management Inc. - A Leidos Co.
12.2020 - 12.2023
Front Desk Receptionist/Insurance Coordinator
SOUTH TEXAS ORTHODONTICS
04.2017 - 01.2020
Supervisor
MCNA Dental
11.2015 - 04.2017
High School Diploma -
Innovations Approaches of Education
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