Monique Frenzel
Sulphur,LA
Summary
Enthusiastic and dedicated new teacher with a strong foundations in Early Childhood Development, to creating a nurturing and playful classroom committed to fostering a love for learning
Overview
16
16
years of professional experience
Work History
Administrator Assistant
En Route RV Services
Sulphur, Louisiana
04.2021 - Current
- Answered incoming calls in a professional and polite manner, responded to customer questions, scheduled appointments, and redirected information to our team.
- Screened and responded to emails, messages, and other correspondence.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Resolved customer complaints or answered customers' questions.
Substitute Teacher
CPSB
Sulphur, Louisiana
01.2017 - 01.2021
- Provided instruction and guidance to students in the absence of a regular teacher.
- Encouraged positive behavior among students through effective communication techniques.
- Supported special needs students by providing individual instruction as needed.
Residential Program Director
Camp Istrouma
Greenwell Springs, Louisiana
01.2009 - 05.2016
- Developed and implemented overall programming of overnight camp, including camp-wide policies and procedures to ensure the safety of all campers, staff, and visitors.
- Organized daily activities including sports, outdoor games, arts and crafts, swimming, team building exercises, and more.
- Recruited and trained seasonal staff members in all camp activities, risk management strategies, and customer service standards.
- Provided guidance for counselors on how to handle difficult situations with campers or parents.
- Created a safe environment by monitoring all activities throughout the day to ensure proper supervision of campers.
Education
Bachelor of Science - Family And Child Studies With Teaching Certificate
McNeese State University
Lake Charles, LA12-1998
Skills
- Verbal Communication
- Multitasking and prioritization
- Resourceful
- Professional and mature
- Highly organized
- Patient and Creative
Timeline
Administrator Assistant
En Route RV Services
04.2021 - Current
Substitute Teacher
CPSB
01.2017 - 01.2021
Residential Program Director
Camp Istrouma
01.2009 - 05.2016
Bachelor of Science - Family And Child Studies With Teaching Certificate
McNeese State University
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