Monique Gonzalez
Stockton
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Stockton Hematology Oncology Medical Group
Stockton
01.2025 - 04.2025
- Inspected equipment to ensure proper working order prior to use on patients.
- Prepared treatment rooms for patient examinations.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Incorporated outside records into charts and EHR.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Medical Assistant
Mercy West Urgent Care
Turlock
04.2023 - 03.2024
- Worked as an extern Medical Assistant from April - June 2023 and was hired on in July 2023- March 2024
- Performed administrative duties, not limited to word processing, copays, filing, faxing, answering phones, and data entry
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Documented notes during patient visits.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered injections, medications and treatments as directed by the physician.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Changed dressings on wounds to prevent infection and check for healing.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Medical Assisting
UEI College
Stockton, CA06-2023
Skills
- Electronic health records
- Patient education
- Laboratory testing
- Medical supply management
- Professional phone etiquette
- Data entry
- Attention to detail
- Workflow optimization
- Vitals collection and documentation
- Cash handling
- Experity Systems (Medical)
- Flexibility
- Active listening
- Team Management
- Adaptability
- Telehealth coordination
- EKG procedures
References
References available upon request.
Timeline
Medical Assistant
Stockton Hematology Oncology Medical Group
01.2025 - 04.2025
Medical Assistant
Mercy West Urgent Care
04.2023 - 03.2024
Medical Assisting
UEI College