MONIQUE GRIFFIN
Dallas,TX
Summary
Experienced Pharmacy Technician III with a strong background at Baylor Scott & White, showcasing expertise in FDA drug safety and exceptional problem-solving skills. Proven ability to ensure quality assurance and excel in team collaboration, resulting in achieving staff development goals. Proficient in Microsoft Excel, enhancing administrative capabilities for streamlined operations.
Overview
16
16
years of professional experience
Work History
CERTIFIED PHARMACY TECHNICIAN III
BAYLOR SCOTT AND WHITE PHARMACY
07.2021 - Current
- Perform limited pharmacy services and duties associated with stocking, preparation, labeling and dispensing of medications
- Streamlined pharmacy operations through effective organization of supplies, workspace layout optimization, and process improvements.
- Input patient and prescription information to produce product labels and assist in prescription filling process
- Assisted customers by answering simple questions, locating items and referring them to pharmacist for medication advisement
- Mixed pharmaceutical preparations, accorded to written prescriptions
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Coordinated verification and filling of more than 100 daily prescriptions in high-volume retail pharmacy environment.
CERTIFIED PHARMACY TECHNICIAN
AMAZON PHARMACY
04.2020 - 06.2021
- Assist pharmacist in filling prescription items, as permitted by Texas State Board of Pharmacy
- Transition Pill Packs through different workflow stages from initial dispense through quality control
- Run automated machinery required to pre-sort and package medications and fill expected trays with appropriate medication
- Pack and ship completed Pill Packs including printing and affixing appropriate labels on dispenser and shipping boxes
- Aided distribution manager and distribution pharmacists with receiving, shipping, counting and packing
CUSTOMER SERVICE ASSOCIATE / DESIGNATED HITTER
WALGREENS
01.2020 - 06.2020
- Built sustainable relationships and trust with customer accounts using open and interactive communication
- Recorded details of inquiries or complaints to maintain up-to-date records of customer interactions and transactions
- Input patient and prescription information to produce product labels and assist in prescription filling process
- Supplied and monitored robotic machines to properly label and dispense medicine into containers
- Operated cash registers to accept payment from customers
PETROLEUM SUPPLY SPECIALIST (92F)
UNITED STATES ARMY
09.2008 - 07.2018
- Developed, and implemented warehouse safety and security programs and activities
- Evaluated contractors and business partners for operational efficiency and safety and environmental performance records
- Maintained metrics, reports, process documentation, customer service logs, and training and safety records
- Resolved problems concerning transportation, logistics systems, imports and exports and customer issues
- Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
- Logged all transactions in real time to keep tracking system updated.
Education
ASSOCIATE IN ARTS (A.A.) - GENERAL STUDIES
CENTRAL TEXAS COLLEGE
Killeen, TXSkills
- Problem-solving skills
- Patient Care & Interaction
- Medication Compounding
- Pharmaceutical Calculations
- High-Volume Environments
- Manual and Automated Medication Dispensing
- HIPAA Regulations
- Team Collaboration
Certifications & Training
- National IV Training for Pharmacy Technicians (20 Hrs. ACPE Credit), 05/22
- Certified Pharmacy Technician (CPhT), Pharmacy Technician Certification Board (PTCB), 11/18
- Registered Pharmacy Technician, Texas State Board of Pharmacy, 11/18
Professional Statement
Seasoned Pharmacy Technician II with a robust history at Baylor Scott & White, showcasing expertise in FDA drug safety and stellar problem-solving acumen. Adept at driving quality assurance, I excel in team collaboration and have a proven track record in staff development. My proficiency in Microsoft Excel strengthens my administrative capabilities.
Timeline
CERTIFIED PHARMACY TECHNICIAN III
BAYLOR SCOTT AND WHITE PHARMACY
07.2021 - Current
CERTIFIED PHARMACY TECHNICIAN
AMAZON PHARMACY
04.2020 - 06.2021
CUSTOMER SERVICE ASSOCIATE / DESIGNATED HITTER
WALGREENS
01.2020 - 06.2020
PETROLEUM SUPPLY SPECIALIST (92F)
UNITED STATES ARMY
09.2008 - 07.2018
ASSOCIATE IN ARTS (A.A.) - GENERAL STUDIES
CENTRAL TEXAS COLLEGE
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