Manage Citytime Helpdesk and Customer Service units
Manage, supervise and train agency staff on Citytime system
Complete Payroll Summary and Reconciliation for bi-weekly and supplemental payrolls
Administer wage verifications for No-Fault Claims, Mortgages, Office of Child Support Enforcement, Human Resources Administration, and Social Security Administration
Oversee enrollments, changes and cancellation processing of direct deposit enrollments
Regulate check cancellations, stop payments, replacements, refunds and undistributed checks
Manage W2 address updates, corrections and agency distributions via W2RACS
Serve as liaison with oversight agencies such as FISA-OPA and DCAS
Implement Payroll and Timekeeping policies and procedures and training of staff
Address escalated Payroll / Citytime Helpdesk and Customer Service inquiries
Borough Afterschool & Summer Camp Coordinator
City of New York Department of Parks & Recreation
01.2006 - 07.2012
Developed, planned, and implemented recreation activities for Afterschool and Summer Camp programs
Evaluate and develop equitable programs based on community needs
Served as liaison between private and public organizations to further recreational programs and the Citywide Coordinator
Supervised center coordinators, Afterschool staff, Summer Camp directors, and volunteers
Managed grant funded programs such as 21st Century Learning Center and Turn 2 Foundation , Afterschool Program and Summer Camp budgets in excess of $1.9M
Park Supervisor
City of New York Department of Parks & Recreation
06.2009 - 09.2011
Parks Opportunity Program Analyst
City of New York Department of Parks & Recreation
06.2003 - 01.2006
Human Resources Administration Liaison
Education Consultant/Employment Counselor
Education
Masters of Science -
City University of New York/Brooklyn College
Skills
Knowledge of Citytime, PMS, RMDS, Pi
Excellent communication skills
Budget management
Strong verbal communication
Interpersonal Communication
Staff supervision and training
Employee Relations
Ability to handle sensitive and confidential information
Principle Administrative Associate at New York City Department of Parks and RecreationPrinciple Administrative Associate at New York City Department of Parks and Recreation