Summary
Overview
Work History
Education
Skills
Contact
Timeline
Server

Monique Martin

Newport Beach ,CA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

9
9
years of professional experience

Work History

Server

Pendry
02.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Manager

Sejuiced
02.2016 - 09.2023
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Food Runner

Sushi Roku
02.2022 - 07.2023
  • Delivered correct food items to tables according to order documentation.
  • Maintained speed of service for food orders while minimizing errors and complaints.

Education

Associate of Science - Criminal Justice

San Diego State University
San Diego
05.2024

Skills

  • Lead Generation
  • Project Management
  • Team Leadership
  • Verbal and Written Communication

Contact

949-942-2992

Timeline

Server

Pendry
02.2023 - Current

Food Runner

Sushi Roku
02.2022 - 07.2023

Manager

Sejuiced
02.2016 - 09.2023

Associate of Science - Criminal Justice

San Diego State University

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Monique Martin