Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Monique Micola

Phoenix,AZ

Summary

Experienced professional, with a solid background in the Food Industry. Proven skills in cash handling, schedule management, and high-volume dining service. Excel in communication, teamwork, and adaptability, ensuring exceptional guest experiences while fostering teamwork during busy shifts.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Server

Taco Guild
Phoenix
01.2024 - 11.2025
  • Provided friendly and efficient service to enhance customer dining experiences.
  • Assisted in maintaining cleanliness and organization of dining and service areas.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Supported team members during busy shifts, fostering a collaborative work environment.
  • Followed health and safety regulations to maintain a safe dining experience for guests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Assisted in training new servers.

Manager

Dilla Libre
Phoenix, Az
11.2016 - 01.2019
  • Oversaw daily operations and ensured compliance with company standards.
  • Managed staff schedules and coordinated team assignments effectively.
  • Trained new employees on procedures and customer service expectations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Manager

Pho King Kitchen and Food Truck
Scottsdale, Arizona
11.2016 - 11.2018
  • Oversaw daily operations and ensured compliance with company standards.
  • Managed staff schedules and coordinated team assignments effectively.
  • Trained new employees on procedures and customer service expectations.
  • Managed daily operations of food truck, ensuring efficient service delivery.
  • Coordinated inventory management, tracking supplies and placing orders as needed.
  • Managed catering events from planning to execution for diverse client needs.

Education

Coconino High School
Flagstaff, AZ
08.2000 - 06.2004

Some College (No Degree) - Certified Nursing Assistant

Coconino Community College
Flagstaff, AZ

Skills

  • Order processing
  • Cash handling
  • POS operation
  • Menu knowledge
  • Staff training
  • Schedule management
  • Operational efficiency
  • High volume dining
  • Customer service

References

References available upon request.

Timeline

Server

Taco Guild
01.2024 - 11.2025

Manager

Dilla Libre
11.2016 - 01.2019

Manager

Pho King Kitchen and Food Truck
11.2016 - 11.2018

Coconino High School
08.2000 - 06.2004

Some College (No Degree) - Certified Nursing Assistant

Coconino Community College
Monique Micola