Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monique Morales

Springerville,AZ

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

20
20
years of professional experience

Work History

Assistant Store Manager

Majors Manangment
Springerville, AZ
05.2019 - Current

Daily Paperwork, Balancing coin safe, Making deposits, Ordering product for store, Schedule for employees, Ciggeratte counts, Otp counts, invoices, Payroll. Count costs, waste control. Pdi entry. Vendors check in.

  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.

Owner Towing Company and Auto Body Repair

Self Employed Services
Springerville, AZ
04.2012 - 09.2019

Preparing estimates for insurance companys. Daily paperwork. Handling payments from customers and insurance companys. Ordering parts for vehicles. Pay roll. Answering phone calls from dispatch and local police departments. Accident clean up. Audit control.

  • Developed policies and procedures for the organization.
  • Maintained relationships with existing clients by providing superior customer service.
  • Created marketing campaigns to attract new customers.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Prepared staff work schedules and assigned team members to specific duties.

Nurse Manager

The Nurses office
02.2005 - 06.2010

Helped patients schedule appts for procedures.

Billinguel patient educator.

Assistance to Nurse practitioner for medical procedures.

Answered phones

Collected urine samples for patients.

Assistant in home delivery's.

Well woman patient case manager.

Billing insurance for services.

Education

Some College (No Degree) - Nursing Education

Northern Pioneer College
Show Low, AZ

Diploma

Round Valley NAA
Springerville, AZ

Certificate - Early Childhood Care and Education

Online Courses

Skills

Billinguel

  • New hire training
  • Customer experience
  • Store opening and closing
  • Store organization
  • Budgeting and cost control
  • Relationship building and management
  • Employee scheduling
  • Scheduling coordination
  • Staff scheduling
  • Verbal and written communication
  • Cost control
  • Inventory control
  • Inventory counting
  • Team management
  • Staff supervision
  • Store operations
  • Billing
  • Stock rotations
  • Cash auditing
  • Mentoring and coaching
  • Vendor management
  • Quickbooks
  • Customer relations
  • Customer service and engagement

Computer Skills

Timeline

Assistant Store Manager

Majors Manangment
05.2019 - Current

Owner Towing Company and Auto Body Repair

Self Employed Services
04.2012 - 09.2019

Nurse Manager

The Nurses office
02.2005 - 06.2010

Some College (No Degree) - Nursing Education

Northern Pioneer College

Diploma

Round Valley NAA

Certificate - Early Childhood Care and Education

Online Courses
Monique Morales