Monique Price
Washington,DC
Summary
Healthcare professional with solid foundation in patient care coordination, consistently ensuring smooth operations and patient satisfaction. Proven ability to collaborate effectively with medical teams and adapt to dynamic healthcare environments. Known for excellent organizational skills and patient-focused approach.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
UNITY HEALTH CARE INC.
02.2024 - 12.2024
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Environmental Specialist
Cedar Hill Regional Medical Center
07.2021 - 11.2023
- Improved company compliance with environmental regulations through regular audits and evaluations of operations.
- Managed the remediation process for contaminated sites, restoring them to safe conditions for future use.
- Reduced environmental risks by conducting thorough site assessments and identifying potential hazards.
- Prevented fines or penalties by proactively addressing non-compliance issues identified during regulatory inspections or internal audits.
Patient Transporter
Suburban Hospital Healthcare System
11.2017 - 05.2021
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Food Service Worker
Sibley Memorial Hospital
08.2016 - 09.2017
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Associate - Social Worker
University of The District of Columbia
Washington, DC05-2018
Certificate - Certified Medical Administrative
University of District Of Columbia
Washington, DC05-2015
Certificate of Technical Studies - PC Specialist
Technical Learning Center
Washington, DC04-2013
High School Diploma -
Spingarn STAY HS
Washington, DC05-2010
Skills
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling
- Organizational skills
- Customer service
- Insurance verification
- Patient confidentiality
- Verbal and written communication
- Scheduling
- Medical terminology
- Patient documentation
- Patient records management
- Follow-up care
- Documentation
- Patient registration
- Filing and recordkeeping
- Office administration
- Payment collection
- Creative problem solving
- Patient flow management
- Patient outreach and Follow-up
- Case management
- Multitasking
- HIPAA protocol adherence
- Healthcare system navigation
- Billing statement processing
- Calm and effective under pressure
- Punctual and hardworking
- Registration and scheduling
- Caring and empathetic
- Document filing
- Multi-line telephone systems
- Insurance authorizations
Timeline
Patient Care Coordinator
UNITY HEALTH CARE INC.
02.2024 - 12.2024
Environmental Specialist
Cedar Hill Regional Medical Center
07.2021 - 11.2023
Patient Transporter
Suburban Hospital Healthcare System
11.2017 - 05.2021
Food Service Worker
Sibley Memorial Hospital
08.2016 - 09.2017
Associate - Social Worker
University of The District of Columbia
Certificate - Certified Medical Administrative
University of District Of Columbia
Certificate of Technical Studies - PC Specialist
Technical Learning Center
High School Diploma -
Spingarn STAY HS
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