Monserat Diaz
Stockton,CA
Summary
Dedicated Medical Assistant with a solid foundation in patient check-in procedures and clinical support. Recognized for strong teamwork and multitasking abilities, ready to enhance operational efficiency and deliver exceptional patient care.
Overview
3
3
years of professional experience
Work History
Medical Assistant/Receptionist
CSLC
1617 Saint Marks Plaza Suite C
08.2023 - Current
- Assisted patients with check-in procedures, verifying insurance information and updating medical records.
- Coordinated appointment scheduling, optimizing provider availability and reducing patient wait times.
- Managed incoming calls, efficiently directing inquiries to appropriate staff members and ensuring timely responses.
- Prepared examination rooms, maintaining cleanliness and organization to enhance patient comfort and safety.
- Supported clinical staff during patient examinations, documenting vital signs and assisting with procedures as needed.
- Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
Education
Graduate Certificate - Health Education
Carrington College
Stockton, CA07-2023
High School Diploma -
FAME Public Charter School
Dublin, CA06-2009
Skills
- Medical office procedures
- Initiative-taking
- Healthcare industry
- Patient check-in and check-out
- Front desk operations
- Medical receptionist experience
- Insurance verification
- Medical terminology
- Inpatient care
- Medical charting
- Payment collection
- Referral verification
- Patient callbacks
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking Abilities
- CPR certified
- Setting up and operating equipment
- Sterile technique proficiency
- Wound dressing
- Suture cutting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant/Receptionist
CSLC
08.2023 - Current
Graduate Certificate - Health Education
Carrington College
High School Diploma -
FAME Public Charter School