Monserrat Grangeno
Austin,TX
Summary
Outgoing Volunteer providing experience helping non-profit organizations with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish a measurable impact.
Overview
1
1
year of professional experience
Work History
Server
El Mercado
09.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Volunteer
Austin Speech Labs
09.2023 - 12.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Kept case files updated, accurate and aligned with requirements.
Education
No Degree - Speech-Language Pathology
University of Texas At Austin
Austin, TX05.2027
High School Diploma -
Del Valle High School
Del Valle, TX05.2023
Skills
- Order Delivery Practices
- Guest Engagement
- Hospitality Service Expertise
- Spanish Expertise
- Organized and Efficient
- Community Engagement
- Event Setup
- Data Entry
Extra Curricular
NSSlHA Member- attended events and learned about SLH major
Pen Pal Program- Wrote letter to kindergarten students and visited them at school to help them with their school experience
Languages
Spanish
Native or Bilingual
Timeline
Volunteer
Austin Speech Labs
09.2023 - 12.2023
Server
El Mercado
09.2022 - Current
No Degree - Speech-Language Pathology
University of Texas At Austin
High School Diploma -
Del Valle High School
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