Summary
Overview
Work History
Education
Skills
Timeline
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Montana Young

Queens,NY

Summary

Meticulous assistant dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filing, dedicated to projects and works well under pressure. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Overview

4
4
years of professional experience

Work History

Sales Associate

IKEA
Brooklyn, NY
04.2023 - Current
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Tracked sales performance metrics to identify trends in the market place.
  • Built and maintained relationships with peers and upper management to drive team success.

Host/Hostess

Northwell Health - Lenox Hill Hospital
Manhattan, NY
09.2022 - 02.2023
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Demonstrated strong interpersonal skills when interacting with patients.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Greeted guests warmly upon arrival, them promptly.

Receptionist Assistant

Infiniti of Manhasset
Manhasset, NY
09.2019 - 03.2021
  • Answered incoming calls and routed to appropriate personnel.
  • Scheduled appointments for clients and ensured accuracy of information.
  • Performed data entry tasks into various software systems accurately and quickly.
  • Handled confidential information with discretion and professionalism.
  • In charge of over 200 clients.
  • Prepared documents such as invoices, reports, memos, letters, financial statements.
  • Kept track of meeting room bookings and prepared them prior to use.
  • Created sales orders in the system following standard procedures.

Education

Bachelor of Science - Criminal Justice

St.Francis College
Brooklyn
05.2023

Skills

  • Client Account Management
  • Promotional Support
  • Sales Training
  • Teamwork and Collaboration
  • Meeting Deadlines
  • Verbal/Written Communication
  • Customer Needs Assessment

Timeline

Sales Associate

IKEA
04.2023 - Current

Host/Hostess

Northwell Health - Lenox Hill Hospital
09.2022 - 02.2023

Receptionist Assistant

Infiniti of Manhasset
09.2019 - 03.2021

Bachelor of Science - Criminal Justice

St.Francis College

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Montana Young