Montanna Roberts
Bloomington,IN
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and exceptional customer service skills at RMH Franchise to enhance service quality and guest experiences. My background also includes contributing to product design improvements at Dana through meticulous inspection and feedback, showcasing my dedication to continuous improvement and teamwork.
Overview
2
2
years of professional experience
Work History
Server
RMH Franchise
06.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Car Parts Inspector
Dana
10.2022 - 06.2023
- Supported continuous improvement initiatives by providing feedback on inspection findings to engineering teams, contributing to the overall enhancement of product design.
- Collaborated with procurement teams to ensure adequate inventory levels of essential parts, mitigating potential delays in production due to shortages.
- Trained new inspectors on processes and best practices, promoting a consistent approach to quality assurance across the team.
- Attended meetings to share and receive job-related information and complete training requirements.
Laundry Attendant
Belterra Casino Resort
01.2022 - 10.2022
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Education
Associate of Applied Science - General Studies
Ivy Tech Community College of Indiana
Indianapolis, IN05.2022
High School Diploma -
Switzerland County High School
Vevay, IN05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Cleanliness standards
- Service prioritization
- Sales Techniques
Timeline
Server
RMH Franchise
06.2023 - 07.2024
Car Parts Inspector
Dana
10.2022 - 06.2023
Laundry Attendant
Belterra Casino Resort
01.2022 - 10.2022
Associate of Applied Science - General Studies
Ivy Tech Community College of Indiana
High School Diploma -
Switzerland County High School
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