Monte Fritz
Las Vegas,NV
Summary
Highly motived, experienced worker with great interpersonal skills. Organized and hardworking individual seeking to utilize skills to provide excellent service. Enjoys helping people, excels in written and oral communication.
Overview
4
4
years of professional experience
Work History
Telecommunicator
KSG Research
12.2022 - 04.2023
- Made outbound phone calls to consumers in companies database, concerning polls locally and nationally.
- Used best customer service skills to conduct any given survey.
- Recorded and submitted information gathered from consumer.
- Followed up with any unfinished surveys, leads, or reschedules.
Merchandiser
99 Cent Only Store
04.2020 - 04.2021
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Shipping and Receiving Associate
Rite Aid Distribution Center
12.2018 - 01.2020
- Separated items onto pallets by SKU number, then wrapped them with shrink-wrap before transporting to appropiate location
- Demonstrated strong attention to detail when inspecting received items for defects or damage before accepting deliveries into inventory storage areas.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Sorted and delivered materials to different work areas and staff.
Education
Automotive Service Excellence (ASE) - Automotive Mechanics
Wyotech
West Sacramento, CA06.2010
Skills
- Call prioritization
- Inbound Customer Service
- Outbound Sales
- Public Safety Awareness
- Proficient in Microsoft Word and Excel
- Can use forklifts, lifts, and pallet jacks
- Valid C license
- College-worthy mathematical skills
- Superb customer service skills
- Can lift 50 pounds
Timeline
Telecommunicator
KSG Research
12.2022 - 04.2023
Merchandiser
99 Cent Only Store
04.2020 - 04.2021
Shipping and Receiving Associate
Rite Aid Distribution Center
12.2018 - 01.2020
Automotive Service Excellence (ASE) - Automotive Mechanics
Wyotech